Impacts, Challenges and Trends of Digital Transformation in the Banking Sector

ArXiv ID: ssrn-3835433 “View on arXiv”

Authors: Unknown

Abstract

Driven by the 2020 pandemic’s work-at-home mandates, the future of work in banking and finance may be in the midst of disruptive change. The digital transformat

Keywords: Digital Transformation, Banking, Work at Home, Future of Work, Financial Services, Banking / Financial Services

Complexity vs Empirical Score

• Math Complexity: 0.5/10
• Empirical Rigor: 1.0/10
• Quadrant: Philosophers
• Why: The paper discusses broad digital transformation trends and impacts in banking, lacking advanced mathematical formulas or quantitative models; empirical evidence appears to be descriptive rather than data-driven or backtested.

  flowchart TD
    A["Research Goal<br>Understand DT impacts on Banking<br>post-2020 pandemic"] --> B["Methodology<br>Literature Review &<br>Case Study Analysis"]
    B --> C{"Input Data"}
    C --> D["Financial Services Industry Reports"]
    C --> E["Remote Work / Digital Adoption Statistics"]
    C --> F["Employee & Customer Satisfaction Surveys"]
    D & E & F --> G["Analysis<br>Thematic & Comparative Analysis<br>of Trends & Challenges"]
    G --> H["Key Findings & Outcomes<br>1. Accelerated Digital Adoption<br>2. Hybrid Work Models<br>3. Cybersecurity Challenges<br>4. Future of Banking Workforce"]